🛡️ The honest seller's best friend. The fraud's worst nightmare.

Before You Wire That Deposit to a Chinese Seller, Make Them Pass One Test.

Starting at $49, we either ask the seller for independent inspection access — or we send our inspector to the yard for a 30-minute live WhatsApp video call where you control the camera. If the seller refuses, you just saved a fortune. If they accept, you see the truth — in real time, on your phone.

Book a Live Yard Tour — $99 See All 4 Options

$49

Entry Trust Check

30 min

Live Yard Tour

100%

Deposit Refund If No Access

Seller-Side Money

When to Use Us

If Any of This Sounds Familiar, You Need Us Today

These are the moments where this service pays for itself in the first five minutes.

🚨

The seller is pressuring you to wire deposit by Friday. Every day the price "goes up." Every day the urgency rises.

🚨

The price is 30–50% below market and the seller swears it's "single-owner, low-hours, brand new tracks."

🚨

You've only ever talked to the seller on WhatsApp — never met, never video-called the actual yard.

🚨

You asked about a third-party inspection and the seller suddenly went quiet, or said it's "not necessary."

🚨

You already sent a deposit and the seller is now "too busy" to send updated photos or a video call.

🚨

The seller refuses to let you fly to their yard, citing "company policy," "factory rules," or "the boss is traveling."

🚨

Your gut is screaming this is wrong, but you can't articulate why to your business partner or spouse.

🚨

You're 48 hours from a deposit you can't reverse — and you don't want to make the call alone.

If even one of these is true, the cheapest move you'll make this week is a small inspection fee to get an independent inspector at the seller's yard. Start with a Trust Check, upgrade to a Live Yard Tour, or go straight to a full field report — your call.

How It Works

From Order to Report in 72 Hours

A simple, transparent process designed for cross-border buyers who can't be in China.

📋

Submit Request

Send us the seller's location, machine details, and listing link. We confirm within 4 hours.

🚐

Inspector Dispatched

A TrueGround-trained field inspector goes on-site within 48 hours, following our standardized checklist and photo protocol.

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47-Point Inspection

Engine, hydraulics, undercarriage, hours, serial verification, video walkaround, function test.

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Buyer-Side Field Report

Receive a full PDF report with photos, video, score, and pass/fail findings — in English.

Sample Report

What You Get

Every inspection delivers a comprehensive written report. The sample below is based on an anonymized inspection scenario — names, serial details, and identifying photos have been removed.

✓ BUYER-SIDE FIELD REPORT · TRUEGROUND PROTOCOL v1.0

2019 Northstar NX-330 Tracked Excavator (33-Ton Class)

Report ID

TG-2025-0847

Hours

4,337 hrs

Location

Xuzhou, Jiangsu

Inspector

J. Morrison, TrueGround-trained

Date

2025-04-24

Pass

Caution

Action Required

Overall Inspection Score

Condition Grade B+

47 points evaluated

38 Pass

7 Caution

2 Action

Key Findings

Engine: Starts cold without assist. Compression within 5% variance.

Hydraulics: System pressure 5,500 psi. No drift in 10-min hold test.

Undercarriage: 65% remaining. Recommend service in 500 hrs.

Bucket: Wear edge replacement needed.

Component-by-Component Ratings

Each major system is inspected and rated independently. Photos and video are attached in the full PDF report.

Engine

Pass

Cold start within 3 seconds. No visible leaks. Oil pressure stable at idle (45 psi) and full throttle (62 psi).

Hydraulic System

Pass

Main pump pressure 5,500 psi. Cycle times within spec. No drift detected in 10-minute boom hold test.

Undercarriage

Caution

Tracks 65% remaining, sprockets 70%, idlers 75%. Service window within next 500 operating hours.

Boom, Stick & Bucket

Caution

Boom and stick structurally sound, no weld repairs detected. Bucket cutting edge worn ~70%, replacement recommended.

Cab & Controls

Pass

AC operational, all gauges functional, joystick response normal, seat suspension intact, no warning lights.

Electrical & Lights

Pass

All work lights operational. Battery voltage 12.6V at rest, 14.2V running. No exposed wiring or splice repairs.

Body, Paint & Frame

Action

Repainted left side panel detected — color variance suggests prior cosmetic repair. Underlying frame inspection clean.

Fluid Sample Analysis

Action

Hydraulic oil cleanliness ISO 22/20/17 — above acceptable threshold. Fluid change recommended before commissioning.

Lab

TrueGround Protocol v1.0 — A standardized 47-point methodology for cross-border used heavy equipment inspection. Components are rated Pass, Caution, or Action against published criteria. Evidence required for every rating: photos and video for all packages; fluid lab analysis and serial verification on Tour + Report and Full Inspection where lab partner and seller cooperation allow. The protocol is buyer-funded and never accepts payment from sellers — independence is its only product.

What Buyers Say

Trusted Across 30+ Countries

Real feedback from real buyers who used our inspection service before wiring money to China.

★★★★★

"The inspector caught a repainted side panel the seller never disclosed. We renegotiated the price down by $4,200 — basically paid for the next ten inspections. Easily the best money I've ever spent on a single deal."

Ricardo Silva

Equipment Importer · São Paulo

🇧🇷

★★★★★

"I run a small fleet and used to fly to China twice a year. Now I use TrueGround for every machine — same confidence, zero travel cost. The video walkaround is more thorough than what I'd do myself."

Arjun Kapoor

Owner, Kapoor Earthworks · Mumbai

🇮🇳

★★★★★

"Their inspector flagged hydraulic contamination that the seller's video conveniently skipped. We walked away from that deal and bought a different machine the same week — clean report this time. Saved my company a six-figure mistake."

James Mwangi

Operations Director · Nairobi

🇰🇪

★★★★★

"We bundled five machines at one yard and got a comparative report. Made it dead simple to pick the two best units. Communication in English was flawless — felt like dealing with a Western firm, not navigating a translation nightmare."

Carlos Mendoza

Procurement Lead · Lima

🇵🇪

★★★★★

"Booked on a Monday, inspector was on-site Wednesday, full PDF report with 70 photos and a 12-minute video on Friday. That kind of turnaround makes it possible to actually compete with local dealers back home."

Ahmed Hassan

Heavy Equipment Trader · Dubai

🇦🇪

★★★★★

"The fluid analysis report is what sold me. No other Chinese inspection service does lab sampling. That single page told me more about the machine's real life than any seller pitch ever could."

Diego Vargas

Mining Equipment Buyer · Santiago

🇨🇱

What You're Really Buying

A Buyer-Side Field Report Buys You Six Things Other Inspection Companies Don't Sell

Most inspection services sell you a checklist. We sell you the right to say no — without regret, without guilt, without the seller's pressure deciding for you.

🚪

The Refusal Test

An honest seller welcomes an independent inspector. A seller with something to hide will stall, deflect, or refuse. The moment you announce "TrueGround will inspect first," you have your answer — sometimes before we even arrive.

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Permission to Walk Away

When our report flags a problem, you have written justification to cancel the deal. No more arguing with a pushy seller. No more "but I already promised." A buyer-side field report is the cleanest exit ticket you'll ever buy.

⏸️

A Legitimate 72-Hour Pause

Sellers love urgency. "Wire today or I sell to someone else." Our 48-hour dispatch + 72-hour report gives you a cooling-off period the seller cannot rush. Decisions made in panic become decisions made on evidence.

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A Document You Can Forward

Show your spouse, your business partner, your finance director, your bank. A written report with photos and ratings takes the decision out of your head and onto a shared screen. Pressure off you. Evidence on the report.

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Zero Seller-Side Money

We will never accept a yuan from a Chinese seller — not as commission, not as listing fee, not as a "thank-you" envelope. The reason is simple: the moment we take seller money, our report is worthless to you. We protect our independence because it's literally all you're paying for.

🔎

Catch What the Seller's Video Won't Show

Hour meters get swapped. Boom welds get repainted. Serial numbers get hammered. Hydraulic oil gets changed the morning of the buyer's visit. We document with photos, video, and lab fluid analysis — the things no seller-produced video will ever reveal.

Pricing

Pay for the Level of Certainty You Need

Start at $49 to test if the seller is willing. Pay $99 for a live yard tour where you control the camera. Upgrade to a full inspection only if the deal warrants it. No subscriptions, no hidden fees, no seller-side money.

Trust Check

$49 flat

Find out if your seller will even allow an independent inspection — before you commit to anything bigger.

We contact the seller on your behalf
Request access for an independent inspector
Report back: Yes / Stalled / Refused
Includes the seller's verbatim response
Delivered in 24 hours
Non-refundable — the answer is the deliverable, whatever the seller says

Live Yard Tour

$99 / session

A 30-minute live WhatsApp video call with our inspector standing next to the machine. You're in control of the camera.

Live WhatsApp / Zoom video, 30 minutes
You direct the camera in real time
We start the machine on your request
We walk the boom, undercarriage, cab — anywhere you point
Call is recorded and sent to you after
Available within 48 hours of booking

Tour + Report

$299 / machine

The live tour plus a full written report you can forward to your team, your bank, or your lawyer.

Everything in Live Yard Tour
47-point written inspection report
50+ HD photos organized by component
Pass / Caution / Action ratings (TrueGround Protocol v1.0)
Serial number verification
Written PDF report in 72 hours

Full Inspection

$499 / machine

For high-value machines or buyers who need the deepest possible verification before wiring funds.

Everything in Tour + Report
Hydraulic fluid lab analysis where lab partner available (ISO cleanliness, wear metals)
Function tests under load where seller permits
Document cross-check (registration, customs, ownership)
Priority dispatch — inspector on-site within 24 hours
30-min post-delivery debrief call to walk you through findings

📍

Current Service Coverage

Trust Check ($49) — Nationwide

We can contact any seller in mainland China to confirm whether they will allow independent inspection. No travel required.

Live Yard Tour, Tour+Report, Full Inspection

Standard pricing usually applies in Jiangsu and nearby Shandong. We are based in Xuzhou and can reach these regions within 48 hours.

Seller in Shanghai, Zhejiang, Anhui, Hunan, Guangdong, or another province? Start with a $49 Trust Check — we will confirm the best on-site option within 4 hours (travel surcharge may apply, or we may dispatch a local partner inspector). We are actively building inspector partners in major hubs.

Payment

Pay in Two Steps — Deposit, Then Delivery

For Trust Check, you pay $49 upfront. For everything else, half on booking, half once we've delivered. If we can't reach the seller's yard, your deposit is fully refunded.

Package	On Booking	On Delivery	Total
Trust Check Single small payment	$49	—	$49
Live Yard Tour Most popular	$50 deposit	$49 after the call	$99
Tour + Report	$150 deposit	$149 after the report	$299
Full Inspection	$250 deposit	$249 after the report	$499

PayPal Wise Credit Card Bank Wire

Refund policy — read this carefully.

Trust Check ($49) is non-refundable. The seller's response — yes, stalling, or refusal — is the deliverable. Whatever they say, we deliver that to you. You're paying for the answer, not for the answer to be a specific one.

Live Yard Tour, Tour + Report, and Full Inspection: If we cannot physically reach the seller's yard, or the seller refuses to permit our on-site visit after accepting the booking, your full deposit is refunded — no questions asked. Once the inspector arrives on-site and begins the work, the deposit covers our time and travel and is not refundable.

Book an Inspection

Get Started in Minutes

Tell us about the machine you're considering. We'll confirm and dispatch an inspector within 4 hours.

✓ Thank you! We've received your inspection request. Our team will contact you within 4 hours to confirm details.

Your Name *

Email Address *

Country *

WhatsApp / Phone

Machine Type *

Service Package *

Seller's Location in China *

Standard pricing usually applies in Jiangsu and nearby Shandong. For other provinces — start with a $49 Trust Check and we'll confirm the best on-site option within 4 hours.

Machine Details & Listing Link

When Do You Need the Inspection?

Before You Wire That Deposit to a Chinese Seller, Make Them Pass One Test.

If Any of This Sounds Familiar, You Need Us Today

From Order to Report in 72 Hours

Submit Request

Inspector Dispatched

47-Point Inspection

Buyer-Side Field Report

What You Get

2019 Northstar NX-330 Tracked Excavator (33-Ton Class)

Trusted Across 30+ Countries

A Buyer-Side Field Report Buys You Six Things Other Inspection Companies Don't Sell

The Refusal Test

Permission to Walk Away

A Legitimate 72-Hour Pause

A Document You Can Forward

Zero Seller-Side Money

Catch What the Seller's Video Won't Show

Pay for the Level of Certainty You Need

Current Service Coverage

Pay in Two Steps — Deposit, Then Delivery

Get Started in Minutes

Talk to a Real Person